Firefox Community Forum

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development.

Your response Number 2 If you are referring to this Extension https://addons.mozilla.org/firefox/addon/video-downloadhelper/ Look on the left side for the Support site link in the more information panel. It leads to https://github.com/aclap-dev/video-downloadhelper/discussions

My question is addressed once again, "Third attempt?" Please give a direct reply. Firefox should have the contact information since you permitted it to be part of your browser extension.

Back to my original question posted here once again Recently, the video downloader helper stopped working with videos of YouTube links. The video downloader helper on the Firefox window is grey, meaning inactive. I tried using a video from a LinkedIn web page and was able to download it. Any suggestion? I recently purchased the license for a video downloader helper. Thanks Arvind arvndvirmani@hotmail.com

I have my settings configured so that when I close the window with all my current tabs, I can reopen it and have the same exact window saved after closing them and shutting down my computer. This has worked perfectly fine until a week ago. Now when I start up my computer and open firefox, the window opens briefly and then closes on its own. I've checked and theres no crash reports. Each time this happens I open firefox again and get a completely new window and I have to go into history recently closed windows to get the original window open and then take great care to make sure the other window is closed first. The first time this happened I was really unfortunate and lost tabs I had opened for years. I would really like a functioning browser again.

Hello, Thanks in advance for your help. I am having trouble logging into "trusted" web sites with Firefox and every update seems to add to my problem. By "trusted" web sites I mean sites like Charles Schwab, Spectrum and iCloud as well as my city's water department and my local hospital's portal. It doesn't matter whether I use "normal" Firefox or its privacy mode or safe mode-the problem persists. I am running Firefox version 134.0.2 but the problem goes back several months. I have Windows 10 and use Malwarebytes Browser Guard. The only other add on I use is Print Friendly & PDF. It doesn't matter whether these addons are running or not. The problem seems to involve either a loop, blank fields or very odd error messages. Some examples are below:

iCloud allows me to get to the point where it asks me to supply the 6 digit verification code. I enter the code and the site loads. Approximately 2 seconds later, before I can navigate to anything in iCloud, I am taken back to the log in screen to start over. The loops repeat as often as I want to try. Clearing cache and history does nothing. Since there is nothing abnormal (no error message or blank fields) I have not included a screen shot.

Spectrum allows me to enter my credentials waits a while and then gives me an odd error message about Feature Unavailable and suggests that I try logging in from home. I might add that all of these problems occur while I AM at home. Screen shot attached.

Charles Schwab allows me to get to the log in screen but the screen is unusable. There is a message that the session has timed out and I need to log in. The log in sections of the screen are blank which leads me to believe that the page is not loading all the way but that is a guess. Screen shot is attached.

I can log into all these pages with Edge (which I dislike using) with no problems at all.

I have Firefox set to automatically delete cookies and site data when closed. Privacy is set to Standard.

I would really appreciate any help that you can give me. Please note that the screen shots are BMP files that I had to rename to GIF files to get them to upload.

Thanks again,

Charley

A (supposed) Firefox update on my computer at 13:00 Tuesday 8th January AEST crashed and eliminated all my open tabs and all of my Bookmarks. The update was unusual - Firefox usually does it's updates when you start using it. This time I was using Firefox doing multiple things and boom, request for an update then collapse. Did anyone else have this problem? Does anyone know why such a catastrophic event might have happened.

Ever since the last update, Firefox doesn't open the homepage automatically. Unless I click the home button (or click another bookmark), the browser just times out without loading anything. I tried opening in troubleshoot mode but the same thing happens there too -- nothing loads. I tried refreshing, but all that did was change the toolbar a bit (removed the home button, so I needed to restore it). I haven't been able to find anything in the settings that would account for this behavior. Help!

Hi, I'm having some issues with Firefox. I'm opening a website (which I usually visit) even slower than with Tor at the same time. I'd love to know why and how to fix it.

For a few months, and I've seen this happen randomly over the last 5-10 years - pressing enter doesn't work, and sometimes dragging a new link into the empty tab space next to the tabs creates a new tab with the URL in the URL box, but not 'opened'

Does firefox have some issue with loading a web page?

I use ublock origin on default settings, and violent-monkey and stylish for scripting.. but would that disable searching google from a new tab?

Recently several apps that I have used for a long time are, for the first time, requiring 2 factor authentication, including Facebook. Additionally, apps which I had accessed with user name & password, now saved and unchanged, but that I do not "own" are also requiring two factor authentication - in particular, Google Drive. Has something changed?

Dear Firefox,

when I test the render info by this link: https://kdashg.github.io/misc/webgl/low-power.html (kindly shared by jgilbert@mozilla.com)

for Mac Pro m3 chip

Firefox give me the following info: {"powerPreference":"low-power"}

 => Apple M1, or similar

{}

 => Apple M1, or similar

{"powerPreference":"high-performance"}

 => Apple M1, or similar

edge/chrome give me the correct info: {"powerPreference":"low-power"}

 => ANGLE (Apple, ANGLE Metal Renderer: Apple M3 Pro, Unspecified Version)

{}

 => ANGLE (Apple, ANGLE Metal Renderer: Apple M3 Pro, Unspecified Version)

{"powerPreference":"high-performance"}

 => ANGLE (Apple, ANGLE Metal Renderer: Apple M3 Pro, Unspecified Version)

I wonder what lead to this and how can I get more detail info for M3 chips by your API?

Thanks in advance. FT

I'm no longer able to play youtube videos on Firefox. I've tried everything from re-starting laptop (this worked initially) to refreshing/ updating Firefox browser as well as clearing Firefox cache and cookies. Any help will be appreciated.

Thanks, MC chowbabyhi@aol.com

p.s. youtube does work and play on my Edge browser

I go in and set the Search engine to DuckDuckGo but it defaults back to Google every time I start the app again. Firefox 128.6.0esr macOS 14.7.2.

Will return to my previous browser if FF doesn't allow my choice of Search engine.

I reinstalled windows yesterday. When I installed firefox and signed it, everything was fine. However, this morning, it seems to have removed 80% of my bookmarks. When I try to restore from the bookmarks yesterday, it just gives me the ones that I have this morning. I had tons and tons of resource bookmarks for my work that would be almost impossible to re-find in some cases due to the current state of search engines. Is there any way to salvage them? It seems like sync believes they never existed, but it DID sync them yesterday??? Please help.

The font size in "Manage Bookmarks" is way too large, both in the sections list menu on the left and the list of bookmarks. I checked my userChrome.css file as well as the layout.css.devPixelsPerPx entry in about:config and there's nothing there to explain why only the "Manage Bookmarks" text is so large.

It's possible I changed a setting somewhere that's causing this. But I'm stumped re: what setting might be controlling the font size in only that UI. All other Firefox text sizes are good.

Thanks to anyone who knows where I should be looking

Firefox 134.0.1 (64-bit) Windows 10